Services
Seven services, one standard of officer.
From static guarding and mobile patrols to event crowd control and six-monthly extinguisher testing. Every officer is licensed under Victorian private security regulations and police-checked, and every engagement starts with a site risk assessment.
Uniformed security officers
- Corporate & commercial property
- Retail
- Education & healthcare
A uniformed officer is often the first person a visitor meets. Our officers staff reception and front-of-house, control who comes through your access points and hold static posts for the length of the shift, in full uniform with photo identification.
Every officer is first-aid, CPR and AED qualified and trained as a fire warden, so the person at your door can also lead an evacuation. All are licensed under Victorian private security regulations and police-checked before they are appointed to your site.
What’s included
- Static guarding
- Concierge and front-of-house
- Access control
- Fire-safety-trained officers
Mobile patrols & alarm response
Licensed, uniformed patrol officers in marked vehicles cover the hours when your site is empty or thinly staffed. They open and close premises, hold keys, check on staff working alone on night shift and escort them when asked.
When an alarm activates, a patrol vehicle is notified and attends. Your alarm monitoring can be connected so that notification is automatic, and every attendance is logged in the Uniguard client portal with checkpoint scans, photos and an incident report where one is needed.
What’s included
- Opening and closing
- Welfare checks
- Alarm response
- Key holding
- Staff escorts
- Lone night-shift checks
- Alarm monitoring connected to patrol vehicles
Crowd control & event security
- Events & festivals
Licensed crowd controllers work the gates, queues and floor of your event, with event safety officers alongside them. For events staffed by Blue Shield Services officers, a registered POPE (Places of Public Entertainment) safety officer is available.
First-aid officers operate from a mobile first-aid base on site. We also manage traffic and parking, and provide fire warden evacuation planning for the site.
What’s included
- Licensed crowd controllers
- Event safety officers
- Registered POPE safety officer for events we staff
- First-aid officers with a mobile first-aid base
- Traffic and parking management
- Fire warden evacuation planning
Construction site security
- Construction, including wind farm sites
Officers control access to the site and guard it after hours, either as static guards on site or through mobile patrols and alarm response.
Every officer arrives hi-vis and PPE compliant and is inducted to your site’s WHS plan before starting work. The same service covers wind farm sites across Victoria.
What’s included
- Site access control
- After-hours static guards
- Patrols and alarm response
- Hi-vis and PPE compliant officers
- Induction to the site’s WHS plan
Asset protection & loss prevention
- Retail
- Hospitality & accommodation
Loss-prevention officers work your retail floor or venue to detect theft and fraud as it happens, in uniform or undercover.
Our Certified Protection Officer (CPO) program covers crime detection, fraud detection and undercover surveillance. Every incident is written up in a report that can support an insurance claim or serve as evidence.
What’s included
- Loss-prevention officers for retail and hospitality
- Certified Protection Officer (CPO) program
- Crime detection
- Fraud detection
- Undercover surveillance
Risk assessment & security consulting
- Every sector
An experienced consultant assesses your site, identifies the risks and puts the recommendations in writing before any officer is placed. That assessment opens every Blue Shield Services engagement, and it is also available on its own.
Consulting extends to WHS consultation and recommendations on CCTV and access control. Where equipment needs upgrading, our partnership program lets you spread the cost through instalments.
What’s included
- Site risk assessment with written recommendations
- WHS consultation
- Recommendations on CCTV and access control
- Partnership program: security equipment upgrades paid through instalments
Portable fire protection
We supply portable fire extinguishers, and a qualified technician tests them every six months in line with Australian Standards.
Each test is entered in a service record kept for your site, so the testing history is there when you need to show it.
What’s included
- Portable fire extinguisher supply
- Six-monthly testing by a qualified technician
- Service record for every test
- Testing in line with Australian Standards
Included in every engagement
Whichever service you choose, these five come with it.
From a single concierge post to a festival crowd, the engagement is built the same way: assessed first, documented, reported in real time and reviewed with you each quarter.
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Site risk assessment
An experienced consultant assesses your site and delivers written recommendations before commencement.
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Dedicated account manager and supervisor
Both are contactable 24/7 by current clients.
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Site operations manual and safety plan
Customised to your site: duties, responsibilities and emergency procedures.
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Real-time reporting
Deputy geofenced sign-on and attendance, plus the Uniguard client portal, open 24/7, for patrol movements, checkpoint scans, incident reports and photos. Reports can support insurance claims and evidence.
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Quarterly service reviews
A review with your account manager each quarter, with changes recommended where they benefit you.
Start with a site risk assessment.
Tell us about your site or event. We respond by the next business day and arrange a site inspection and risk assessment.